One Year of Empowering Communities

The 25th April, 2018 marked the first year anniversary of Empowering Communities, and what a year it has been! Since the launch of the new trading subsidiary last year at the Skainos Centre in Belfast, Empowering Communities has been busy providing support, advice, and training to our new members and other stakeholders.

Joanne Coyle receives a certificate of completion for ‘Tenant Participation and Community Development OCN Level 2.’

Joanne Coyle receives a certificate of completion for ‘Tenant Participation and Community Development OCN Level 2.’

In just one year, Empowering Communities has:

  • Supported 5 Housing Associations in the development and review of their Tenant Participation Strategies

  • Delivered bespoke Tenant Participation training to 55 staff members from a range of Housing Associations

  • Designed and delivered bespoke Good Governance and Effective Meetings training for 4 Housing Associations to 172 tenants and staff members

  • Delivered Tenant Participation and Community Development OCN Accredited (Level 2) training to 41 Housing Association members of staff

  • Provided Tenant Inspector training to 22 tenants who were keen to undertake service improvement exercises for Choice Housing

  • Supported South Eastern Health and Social Care Trust to independently establish a Tenants Committee within a supported living scheme

  • Organised a good practice visit to Glasgow for Housing Association and Housing Executive staff

  • Established a Support Network for Housing Association Officers who have One Year of Empowering Communities a key role in engaging with Tenants. The Tenant Participation Practitioner’s Network, as it is known, provides an opportunity to receive support and share good practice

  • Held ‘How to Do It’ sessions looking at specific areas such as; Mystery Shopping, Tenant Participation Strategies, Induction for New Tenant Members, etc.

Although this has been an incredibly busy year, we do not intend to rest on our laurels. Empowering Communities has recently produced an operational plan for the coming year and is planning to introduce some new and exciting services for members including a member accreditation scheme, and additional staff and tenant training courses.